Privacy policy

Black Lens Events — Privacy Policy

This policy explains how Black Lens Events (“we”, “us”) collects and uses your personal data, in line with the UK GDPR and Data Protection Act 2018.

What we collect

We collect information you provide when you place an order or contact us — including your name, email address, delivery and billing address, phone number, and payment information. We also collect limited technical data (such as device and usage information) when you use our website.

How we use it

We use your data to process and deliver your orders, provide customer support, send order updates, prevent fraud, and — where you have consented — send marketing communications.

Payment data

Payments are processed securely by our payment providers (including Shopify Payments and PayPal). We do not store your full card details.

Sharing your data

We share data only as needed to run our business — for example with couriers, payment processors, and service providers — and where required by law. We do not sell your personal data.

Your rights

Under UK data protection law you have the right to access, correct, or delete your personal data, to object to or restrict processing, and to withdraw consent to marketing at any time. To exercise these rights, contact support@blacklensevents.com.

Cookies

Our website uses cookies to make it work and to understand how it is used. You can control cookies through your browser settings or our cookie banner.

Contact

For any privacy questions, contact us at support@blacklensevents.com. Business address: Black Lens Events, 6 Parkway, Huntingdon, PE29 6JB, United Kingdom. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.